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B. SELF COLLECTION

05. I realise that there are missing items upon reaching home.

You may consider purchasing the item from our bookshop or other sources. As per standard practice in the retail industry. It is the customer’s responsibility to check their purchases during self-collection. We are not responsible for items that could be damaged, lost or mis-placed during the customer’s transit beyond the point of collection. Hope to [...]

By |2020-10-08T07:58:35+08:00October 8th, 2020||0 Comments

04. Is it my responsibility to check the items during collection?

Yes, As per standard practice in the retail industry. It is the customer’s responsibility to check their purchases during self-collection. We are not responsible for items that could be damaged, lost or mis-placed during the customer’s transit beyond the point of collection. Hope to gather your understanding as our staff had checked the items during [...]

By |2020-10-08T07:57:10+08:00October 8th, 2020||0 Comments

03. When and where can self-collection be done?

Self-collection plans should be made at least 7 days in advance. The process of order and packing will take 7 working days. Orders made on Saturdays/ Sundays/ Public holidays will be processed as the next working day's orders. Once you hear from our representative. You may let him/her know your preferred collection date. The collection [...]

By |2020-10-12T20:28:37+08:00October 8th, 2020||0 Comments
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